Terms and Conditions for WRO Connect and WRO Academy Access
1. Introduction
WRO Connect and WRO Academy are digital learning platforms developed by the World Rescue Organisation (WRO) in collaboration with ResDigital. These platforms aim to enhance the training, education, and professional development of rescue professionals worldwide. Through these platforms, members can access diverse resources, including training modules, case studies, and interactive learning tools, to improve rescue operations and safety standards. By accessing these platforms, member organisations agree to abide by these Terms and Conditions.
2. Definitions
- “WRO” refers to the World Rescue Organisation, which manages WRO Connect and WRO Academy and oversees their operations.
- “ResDigital” refers to the technology partner responsible for managing the technical aspects of WRO Connect, including platform maintenance, security, and updates.
- “Member” refers to WRO member organisations and their authorised representatives who have been granted access to WRO Connect and WRO Academy.
- “Platform” refers to the WRO Connect and WRO Academy digital learning platforms, including all subdomains, mobile applications, and any other media or locations operated by WRO.
- “Content” refers to all educational materials, training modules, case studies, interactive tools, and other resources provided by Members or WRO for use on WRO Connect and WRO Academy.
- “Subscription Fees” refers to the monthly or annual payments required for individual or corporate access to the content on WRO Connect and WRO Academy.
- “Corporate Accounts” refers to subscription packages tailored for larger organisations, which include customised access and benefits as requested by the organisation.
- “Data Breach” refers to an incident where there is unauthorised access to or disclosure of personal data, compromising the security, confidentiality, or integrity of that data.
- “Arbitration” refers to the process of resolving disputes outside of court by a neutral third party in accordance with the Arbitration Act 1996.
- “Termination” refers to the process of ending a member’s access to WRO Connect and WRO Academy, either by the member or by WRO, in accordance with these Terms.
- “Authorised Representatives” refers to individuals who are officially designated by Member organisations to act on their behalf in accessing and using WRO Connect and WRO Academy.
- “Force Majeure” refers to extraordinary events or circumstances beyond the reasonable control of WRO, including acts of God, war, terrorism, strikes, pandemics, or other natural disasters, that prevent WRO from fulfilling its obligations under these Terms.
3. Membership and Access
3.1 Eligibility: Access to WRO Connect is exclusively available to WRO member organisations and their authorised representatives. Individual subscribers to the WRO Academy or member organisations platform are not required to be affiliated with the WRO or a member organisation.
3.2 Access Rights: Members are granted access to a variety of educational resources, training modules, and interactive features designed to enhance rescue and medical response capabilities globally. Access is contingent upon compliance with these Terms and any additional guidelines provided by WRO.
4. Subscription Fees and Payment Terms
4.1 Platform Maintenance: The member platforms will be built and maintained free of charge by WRO’s technology partner, ResDigital. This partnership ensures that all WRO member organisations have access to a stable and robust digital platform to publish their content and reach their audience.
4.2 Subscription Fees: Access to content on member sites and the WRO Academy is offered on a subscription basis. The subscription cost is £4.99 per month for individual registrations, with discounted rates available for annual sign-ups. Corporate accounts are also available upon request, providing tailored access and benefits suitable for larger organisations.
4.3 Content Creation and Publication: Members are responsible for creating and managing their own content on their respective digital platforms. Members have full autonomy to publish their educational materials, training modules, and other resources, catering specifically to their members and communities.
4.4 Revenue and Commission: Members are encouraged to actively promote their digital platforms to their communities and seek subscriptions. Members will receive a commission based on the sales generated through their platforms. The commission structure will be determined by WRO and reviewed on an annual basis to ensure fair compensation and alignment with the strategic goals of the platform.
4.5 Changes to Subscription Fees: WRO reserves the right to adjust subscription fees at any time. Members will be notified of any fee changes at least 30 days in advance. Continued use of the platform after the fee change will constitute acceptance of the new fees.
4.6 Refund Policy: Refunds are not available for any part of the subscription service except in cases of billing errors or where required by law. Refunds will be processed within 30 days of the approved request. All refund requests must be submitted in writing to WRO within 14 days of the initial payment.
5. Copyright and Content Ownership
5.1 Member organisations -Generated Content: Member organisations retain full ownership of the educational content they upload to WRO Connect. By uploading content, Member organisations grant WRO and ResDigital a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and create derivative works from the content solely for the purposes of operating and improving WRO Connect and WRO Academy.
5.2 Copyright Compliance: Member organisations are responsible for ensuring that all uploaded content complies with applicable copyright laws and does not infringe on any third-party intellectual property rights.
5.3 WRO Content: All content provided by WRO and ResDigital, including but not limited to text, graphics, logos, and software, is the property of WRO and ResDigital and is protected by copyright laws. Member organisations are prohibited from copying, distributing, or creating derivative works from this content without explicit permission.
5.4 Member Organisations Warranty and Indemnification: By uploading content to the platform, Member organisations warrant that they own or have the necessary licenses, rights, consents, and permissions to publish the content and to grant the rights and licenses contained in these Terms. Member organisations agree to indemnify and hold harmless WRO and ResDigital from any claims, losses, or damages arising out of or related to any breach of this warranty.
5.5 Content Post-Termination: Upon termination of Member organisations ship, WRO retains the right to keep a copy of Member organisations -generated content for archival purposes but will not use it for any commercial purposes without the Member organisations ’s explicit consent.
6. Privacy and Data Protection
6.1 Data Collection: WRO Connect collects and processes personal data in accordance with its Privacy Policy. By using WRO Connect, members consent to the collection, use, and sharing of their personal data as described in the Privacy Policy.
6.2 Data Security: ResDigital employs robust cybersecurity measures to protect the data of members and ensure the integrity and confidentiality of information processed through WRO Connect.
6.3 Third-Party Access: WRO and ResDigital will not share personal data with third parties except as required by law or as necessary to provide the services of WRO Connect.
6.4 Data Subject Rights: Members have the right to access, correct, delete, or restrict the processing of their personal data. Members can exercise these rights by contacting WRO at [email protected]. WRO will respond to such requests in accordance with applicable data protection laws.
6.5 Data Retention: WRO retains personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements. Personal data will be securely deleted or anonymised once it is no longer needed.
6.6 Reporting Data Breaches: In the event of a data breach, WRO will notify affected members as soon as possible and provide details of the breach, the likely consequences, and the measures taken to address the breach.
6.7 Compliance with UK GDPR: WRO is committed to protecting personal data in accordance with the UK GDPR and the Data Protection Act 2018. Members have the right to request access to their personal data, request its rectification or erasure, and object to or restrict its processing.
6.8 Third-Party Processors: WRO may use third-party data processors to help provide services. These processors are carefully vetted and are required to comply with equivalent privacy and data protection obligations, ensuring they meet the standards set out in the UK GDPR and other applicable data protection laws
7. Liability and Disclaimers
7.1 No Warranty: WRO Connect and WRO Academy are provided “as is” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
7.2 Limitation of Liability: WRO and ResDigital shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of WRO Connect or WRO Academy, including but not limited to loss of profits, loss of data, business interruption, or any other commercial damages or losses. In no event shall WRO’s total liability exceed the amount paid by the subscriber for subscription fees in the twelve (12) months preceding the claim.
7.3 Content Accuracy: While efforts are made to ensure the accuracy of content, WRO and ResDigital do not guarantee the completeness or reliability of any information or material on WRO Connect. Members are responsible for verifying the accuracy of the information they access.
7.4 Content Review and Removal: WRO reserves the right to review any content published by members on their digital platforms. If WRO believes that any content is misleading, reflects unsafe or dangerous practices, or promotes poor standards of practice, they may request that the member remove or update the content. Members must comply promptly with such requests to maintain the integrity and safety standards of WRO Connect and WRO Academy.
7.5 Third-Party Content and Services: WRO Connect may include content or services provided by third parties. WRO does not control and is not responsible for any third-party content or services, and members agree to use such content and services at their own risk.
7.6 Indemnity: Members agree to indemnify, defend, and hold harmless WRO and ResDigital from any claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising out of or related to their use of the platform, violation of these Terms, or infringement of any third-party rights.
7.7 Force Majeure: WRO shall not be liable for any failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes or other industrial disputes, natural disasters, or interruptions in telecommunications. WRO will notify members of any force majeure events and their impact on services as soon as reasonably possible.
8. Termination of Access
8.1 Termination by Members: Members may terminate their access to WRO Connect at any time by providing 30 days’ written notice to WRO.
8.2 Termination by WRO: WRO reserves the right to suspend or terminate a Member organisation’s access to WRO Connect if the Member organisation breaches these Terms or engages in conduct deemed inappropriate or harmful to the WRO community.
8.3 Consequences of Termination: Upon termination of access by either the Member or WRO, all rights to access the platform will cease immediately. WRO may delete any content associated with the terminated account and Members will not be entitled to any refund of subscription fees unless otherwise stated in these Terms. Members may request a copy of their data prior to termination, subject to WRO’s data retention policy and any applicable legal requirements.
8.4 Notice Period: Member organisations must provide 30 days’ written notice to terminate their access to WRO Connect. WRO will offer a similar 30-day notice period for any non-urgent terminations it initiates.
9. User Responsibilities
9.1 Compliance: Member organisations agree to comply with all applicable laws, regulations, and ethical standards when using WRO Connect and WRO Academy.
9.2 Prohibited Activities: Member organisations s shall not engage in any activities that could harm or disrupt the WRO Connect platform, including but not limited to uploading malicious software, distributing unauthorised content, or infringing on the rights of others.
9.3 Examples of Prohibited Activities: Member organisations s shall not use the platform to engage in activities such as:
- Uploading content that infringes on intellectual property rights.
- Distributing malicious software or engaging in phishing or other harmful activities.
- Using the platform to harass, abuse, or threaten others.
- Engaging in fraudulent activities or misrepresenting themselves or their organisation.
10. Financial Returns to Member organisations
10.1 Annual Review: Financial returns to Member organisations s, including revenue from digital marketing, will be set by the WRO Executive and reviewed on an annual basis.
10.2 Distribution Model: Revenues generated from WRO Connect activities will be distributed according to the agreed model, which may be adjusted annually based on the performance and strategic objectives of the platform.
11. General Provisions
11.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
11.2 Amendments: WRO reserves the right to amend these Terms at any time. Member organisations s will be notified of any significant changes and are encouraged to review the Terms regularly.
11.3 Entire Agreement: These Terms constitute the entire agreement between the Member organisations and WRO regarding the use of WRO Connect and supersede any prior agreements or understandings.
11.4 Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability.
11.5 No Waiver: The failure of WRO to enforce any right or provision of these Terms will not be considered a waiver of those rights.
11.6 Dispute Resolution: Any disputes arising out of or relating to these Terms shall be resolved through amicable negotiations between the parties. If the dispute cannot be resolved through negotiations, it shall be referred to mediation under the rules of the Centre for Effective Dispute Resolution (CEDR). If mediation fails, the dispute shall be resolved by arbitration in accordance with the Arbitration Act 1996
12. Contact Information
For any questions or concerns regarding these Terms, Member organisations s may contact WRO via email at [email protected].